Privacy policy

Last updated: March 2026

At Stitch Havenz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit stitchhavenz.com or make a purchase from our store.

By using our website, you agree to the practices described in this policy.

🔒 Information We Collect

When you visit or interact with our website, we may collect certain types of information.

Personal Information

When you place an order or contact us, we may collect:

  • Name

  • Email address

  • Billing information

  • Phone number

  • Order details

This information is necessary to process orders, provide support, and deliver our services.

Device Information

We may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

This information helps us improve our website performance and user experience.

🛒 How We Use Your Information

The information we collect may be used to:

  • Process and manage orders

  • Deliver digital products

  • Communicate with customers

  • Provide customer support

  • Improve website functionality

  • Prevent fraud and unauthorized activity

  • Send updates or promotional emails (if you opt in)

We only collect information necessary to operate our business and improve customer experience.

🍪 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance browsing experience.

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Provide personalized shopping experiences

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly without them.

🤝 Sharing Your Information

We do not sell or rent your personal information.

However, we may share limited information with trusted service providers to operate our business, including:

  • Payment processors

  • Website hosting providers

  • Analytics services

  • Email communication platforms

These service providers only receive the information necessary to perform their functions and are required to keep your data secure.

💳 Payment Security

All payments made on stitchhavenz.com are processed through secure third-party payment providers. We do not store or have direct access to your full payment details such as credit card numbers.

These providers follow industry security standards to protect your financial information.

📧 Marketing Communications

If you subscribe to our mailing list, we may send occasional emails regarding:

  • New sewing patterns

  • Store updates

  • Promotions or discounts

You may unsubscribe from these communications at any time by clicking the unsubscribe link in our emails.

🧒 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can remove the information.

🔐 Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage method can be guaranteed to be 100% secure.

⚖️ Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

📩 Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Stitch Havenz
125 Villa Dr #125
Osprey, FL 34229
United States

Email: contact@stitchhavenz.com
Phone: 3202608545